24/7 Official Customer Support

How Can We Help You?

Have questions regarding station reservations, bKash payments, rig specs, or food orders? Contact our dedicated support desk anytime.

bKash Payment Support

Send money to our official personal bKash account: 01758674569. Need instant manual verification or refund assistance? Call us right away.

Track Your Booking

Already placed a reservation? Enter your Phone Number or Order ID below to view live station approval and kitchen orders.

Location & Hours

Comilla Police Line, Bangladesh
Open Every Day: 11:00 AM – 11:30 PM
PS5 Pro VIP Lounges, RTX 4090 Rigs & Specialty Cafe.

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Party & LAN Bookings

Looking to book the entire VIP Lounge or host a birthday/esports LAN tournament? Get custom group discounts.

Inquire for Group Event

Frequently Asked Questions

How do I pay with bKash for my reservation?
Send money from your bKash app to our official account 01758674569. Copy the 10-character Transaction ID (TrxID) from your receipt and paste it into the checkout field. Your station will be confirmed instantly by staff.
Can I reschedule or change my time slot?
Yes! Call our support team at 01758674569 or chat with us on WhatsApp at least 30 minutes before your scheduled session and we will adjust your slot.
What happens when I arrive at the lounge?
Simply show your Order ID (from your confirmation email or the live tracking page) to our reception staff. Your gaming rig will be prepared with fresh sanitized controllers and accessories.